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Archive for the ‘Heroes E-bay Selling Tips’ Category


“How to Use the eBay “Checkout Service” by Jason James

Back in the ‘old days’ of eBay, getting payment for the item was entirely left up to sellers: you had to choose your payment service, sign up for it and then send links to your buyers. Now, though, eBay handle most of the complexities of payment for you with their checkout. How Do I Offer [...]

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“Understanding eBay’s VeRO Program” by Jason James

‘VeRO’? What on Earth is that? Well, it’s a very scary eBay program that can get your auctions shut down, that’s what it is. VeRO stands for ‘Verified Rights Owner’. It is the eBay policy that deals with complaints about your auctions from companies who own copyrights, patents or trademarks on the items you are [...]

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“The Secret to Ebay Store Success” by Jason James

If you care to take the time to look, there is more advice out there on the Internet about how to be successful with your Ebay store than you could ever possibly read in a lifetime. Ebay itself offers plenty of advice for newcomers to the world of online auctions that can be quite useful. [...]

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“10 Ebay Tips to Insure a Perfect Welcome Email to Your Buying Customers!” by Jason James

Quality merchandise at reasonable prices definitely is the winning combination when attracting buyers to bid on your auctions, but the one thing that can make you stand out from your competition is outstanding customer service. Customers will buy from you again if they liked the service that you provided them. Where does service start? The [...]

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“eBay – Part Time or Full? How to Decide” by Jason James

Going full-time as an eBay seller is living the dream: making a real income, working from home, being your own boss and all the rest of it. It’s the promise of a million scams, and it’s finally come true – at least for some. What they don’t tell you in the success stories, though, is [...]

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“What’s Your eBay Reputation Really Worth?” by Jason James

Your eBay reputation is everything you are on eBay – without it, you’re nothing. Your reputation is worth as much as every sale you will ever make. If you’ve ever bought anything on eBay (and the chances are you have), then think about your own behaviour. Buying from a seller with a low feedback rating [...]

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“eBay Description Writing Tips” by Jason James

Once you’ve drawn the buyers in with your title, the next thing to do is to tell them all about your item with the description. But just what should you write in your description? At its heart, your item description is an ad. Without making it too obvious, you should be writing sales copy. You’re [...]

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“How to Report and Handle eBay Transaction Problems” by Jason James

Even when there aren’t any disputes, you might run into a few transaction problems on eBay – glitches that aren’t really anyone’s fault, but are just the result of a technical malfunction or another situation beyond the buyer or seller’s control. The number one cause of problems like this is email. Email Problems. If you [...]

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“How to Respond to an eBay Buyer’s Complaint” by Jason James

At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis. Respond Immediately and Grovelingly. Someone might complain to you directly, or they might do it through [...]

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“The Power of eBay “Store Newsletters” by Jason James

eBay Stores come with a very powerful feature: store newsletters. When buyers add your store to their favourites, you can offer them the chance to join your mailing list. You can then send highly targeted emails to people who you know were at least interested enough in your products to add the store to their [...]

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